DUTIES

• Greet all building visitors in a welcoming and professional manner consistent with the Catholic Charities of Kansas City-St. Joseph mission.  This will include engaging clients and offering them food/beverages.
• Ensure that all building visitors are properly signed in to the building (guests and volunteers).
• Possess knowledge of all Catholic Charities’ services provided in order to direct visitors to the appropriate destination.
• Maintain general knowledge of outside-related services in order to assist visitors and callers.
• Provide hospitality to all the Catholic Charities visitors and treat all clients, volunteers, and staff with dignity and respect.
• Work as a member of the Catholic Charities team to deliver the highest quality services to all clients, volunteers, and staff.
• Communicate with the onsite Volunteer Coordinator as needed.
• Sign in and out each time you volunteer.
• Receive direction from and work under the Resource Solutions staff and receptionist.

REQUIREMENTS

Must be customer service and detail oriented.

• Must have the ability to:
  • Follow oral and written directions; listen attentively; communicate in oral and occasionally written forms.
  • Interact with a culturally diverse and senior population.
  • Write and print legibly; take clear, concise, and accurate messages.
  • Must remain flexible to the needs of the staff, volunteers, and clients.
  • Ability to hear and see activities in reception area.

Time Commitment:

• Ideal volunteer would be available for approximately 4 hours per week, Monday through Thursday 8:30 a.m. until 4:30 p.m. Within this range Catholic Charities will be flexible with hours.